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Please take a look at the Helpful Hints to the right for quick answers to the most common questions.  

If you have a question that cannot be answered on this page or on the FAQs, please feel free to submit an inquiry using the form below.  

PLEASE NOTE:  Our customer service hours are Monday-Friday from 9a-5p ET.  Email is the best way to reach us, and we do our best to respond to all emails within 24 hours or 1 business day.  Thank you!

Questions about today's deal?

If you have any questions about today's deal, trouble using the site or your Certifikid account, trouble redeeming your Certifikid, or any other questions or comments, please email us at info@certifikid.com and we will respond as quickly as possible.


P.O. Box 354
Glen Echo, MD 20812-0354
301-299-0693

Helpful Hints

Having trouble signing in?
Click here to reset your password.

I get the daily emails but I don't seem to have an account. Is this possible?
Yes - our subscriber list is independent from our account system. You may be subscribed to our daily email list but you may have not registered for an account on www.certifikid.com. Accounts are required to make purchases. It's easy and free - sign up now!

Looking for your Certifikid vouchers?
Your vouchers should have been emailed to you at the time of purchase. If for some reason you did not get the confirmation email, they would appear in  your account. Click here to sign in!

I clicked through a friend's referral link when signing up. Will they get credit?
On the signup page, there is a section titled "Referrer Information," which would identify the person who referred you. If you see your friend's username mentioned on the signup page, they will receive a $5 credit on your first purchase.

Refund Policy: 
Since many Certifikid deals are time-sensitive, we cannot refund your purchase after five (5) business days unless otherwise noted in the deal restrictions. Additionally, any deal redeemable for admission to a specific ticketed event and venue has no value once the event date and time has passed and is only refundable on day of purchase unless otherwise noted in deal restrictions. Certifikid deals cannot be combined with other offers.